Our Commitment to Customer Satisfaction

At Guts and Glory, we uphold a strong commitment to delivering top-notch manufactured goods and ensuring your utmost satisfaction. In the event that you receive a product that does not meet your expectations or encounters any issues, we are readily available to provide our support and assistance.

Return Conditions

– Defective or Non-Conforming Goods: Should you receive a product that is defective or deviates from its description, kindly notify us within 14 days from the date of receipt.
– Contact Us: To initiate a return process, please reach out to our dedicated customer support team at [email protected], providing your order details along with a comprehensive explanation of the issue.
– Return Authorization: In certain cases, we may issue a Return Authorization (RA) number, which we kindly request you to include with your return shipment.

Return Shipping

– For returns due to manufacturing defects or discrepancies from your order: We assume
responsibility for covering the return shipping costs.
– For other returns: The customer may be accountable for the return shipping costs.

Refunds or Replacements

Upon receiving and inspecting the returned item, we will present one of the following solutions:

–  Replacement of the product.
– A refund to the original payment method.

International Orders

For international orders, it is important to be aware that customs and import duties may apply in your country. These fees are regrettably non-refundable by our company.

Processing Time

While we endeavor to process returns and refunds with utmost expediency, we kindly request
your understanding as the timeline for funds to be credited back to your account can vary
depending on your chosen payment method and banking institution.

Additional Information

–Policy Amendment: Please be aware that this policy is subject to change. It is advisable to review our return policy prior to making any purchase, as the terms in effect at the time of your
purchase will be applicable.
– Specific Inquiries and Return Requests: For personalized return inquiries or to request a return,
we encourage you to reach out to our esteemed customer support team.

We thank you for choosing Guts and Glory, and we remain committed to providing you with outstanding products and service